The purpose of these General Conditions of Sale is to define the rights and obligations of the parties within the framework of the online sale of goods offered by Curiosart to the consumer. These conditions, from order to delivery, are applicable to any purchase made on the curiosart.fr site.
All prices are expressed in Euro, excluding delivery costs and all taxes included.
The customer declares to have fully read and accepted these General Conditions of Sale by checking the box “I accept the general conditions of sale”, before proceeding to secure payment.
The final validation of the order by the customer will constitute proof of the order and payment of the sums for the products selected in the order. This validation constitutes signature and acceptance of all operations carried out on the curiosart.fr site.
The total price indicated during the final validation of the order includes the price of the purchase, packaging and delivery.
We indicate to our customers that the delivery costs cannot constitute a valid reason for questioning the order after its final registration.
The buyer can pay securely by credit card with Stripe.
A refusal of authorization by the banking center entails the automatic cancellation and without compensation of the order. If an incident occurs during the registration of the order, it is null and void and the customer must repeat the ordering procedure. The order is taken into account for payment which is stipulated irrevocable, cash, net and without discount.
Curiosart reserves the right to suspend any order management and any delivery in the event of refusal of authorization of payment by bank card from officially accredited organizations or in the event of non-payment. Curiosart reserves the right in particular to refuse to make a delivery or to honor an order from a customer who has not fully or partially paid a previous order or with whom a payment dispute is being administered. .
Withdrawal, exchange and refund
In accordance with Article L 121-20 of the Consumer Code, the buyer, a non-professional natural person, has a withdrawal period of 7 days, from the delivery of his order to return the product to the seller for exchange or refund without penalties, with the exception of return costs.
When the seven-day period expires on a Saturday, Sunday or a public holiday, it is extended until the next working day.
You should then contact Curiosart, (email@example.com), who will tell you how to return.
The articles concerned must be returned in their original packaging, intact, not soiled, without traces of use.
The return shipping costs and the risks relating to the return of a work or any other product sold on the curiosart.fr site are the responsibility of the customer. It is essential to return with a follow-up. Upon receipt of the intact products by our customer service, the entire order will be exchanged or refunded less shipping costs.
Shipping costs are not included in the product prices and are calculated automatically, they will be added to the amount of your order after validation of the delivery address.
Curiosart uses La Poste with Colissimo depending on the geographical area of delivery.
This supplier allows the buyer to follow the shipment of his order online until receipt. An email is automatically sent when the products are shipped, provided that the email address indicated in the registration form is correct.
Upon receipt, the package is delivered to the customer against signature.
Delivery times are 48 to 72 hours for mainland France and Monaco.
Depending on the order, an additional order preparation time is possible.
At any time you can request a follow-up by e-mail to firstname.lastname@example.org.
Package tracking information can only be viewed for 30 days, so please contact us within that time if you have not received your order.
For destinations with little international service, the deadlines may be extended.
It is specified that for all shipments, the delivery times are from the day the order is sent by Curiosart and do not include Saturdays, Sundays and public holidays.
Curiosart declines all responsibility in the event of excessively long delivery times due to the means of transport. No reimbursement of delivery costs will be made in the event of delivery within a longer period than those indicated.
Once the package has been sent by us, the sole responsible is the carrier.
Receipt of order
Upon receipt of the order the buyer must check the good condition of the goods.
If the customer finds that the package or its contents have been damaged in any way whatsoever (package pierced, opened, or damaged, product missing, damaged or broken), he must refuse the package and note a reservation on the delivery slip. delivery.
The customer must then formulate a reasoned complaint to the carrier within 48 hours of delivery and by registered letter with acknowledgment of receipt.
The buyer is responsible for informing Curiosart of any reservation on the content of the delivery, on the same day of receipt or at the latest on the first working day following receipt, email@example.com
Rights to the work and ownership
Curiosart remains the owner of the products delivered until full payment of the price by the customer.
The artist behind a work still owns the copyright to its creation. The buyer's rights to the work are limited to a right of private use.
Any reproduction of a work without the author's consent is strictly prohibited and punishable by law (Article Art. L 122-4. Of the Intellectual Property Code).
Likewise, all content of the curiosart.fr site (photos, texts, etc.) remains the sole property of Curiosart.
Product Specifications and Liability
It is clearly specified that the majority of products and objects sold on the curiosart.fr site are intended for decoration as works of art made by artists.
Any work sold on the curiosart.fr site is not a toy and should only be handled by children in the presence of their parents or a responsible adult.
The buyer therefore declares himself fully informed of the risks and the responsibility of Curiosart can not be engaged for any use of its products outside the purely decorative framework.
Likewise, Curiosart cannot be held liable in the event of damage resulting from the use of the Internet network such as service interruption, intrusions, viruses, loss of data, or any other inconvenience not depending on its will.
When confirming your order, Curiosart suggests that you subscribe to its newsletter to keep you informed of events and news related to the activity of the curiosart.fr site.
You have the right to access and rectify information concerning you at any time, in accordance with the Data Protection Act of January 6, 1978. To exercise this right, you just need to send an email to curiosart.fr . Confidential information linked to your customer account will under no circumstances be disclosed by Curiosart.
Duration of these GTC
These conditions apply throughout the duration of the online services offered by Curiosart. They can be modified at any time by Curiosart. The applicable conditions are those in force on the date of registration of the order.
Territoriality and applicable law
Sales of works and products of Curiosart are subject to French law. Any dispute arising from the formation, interpretation or execution of the Contract will be submitted to the exclusive jurisdiction of the Courts of Bordeaux.
It is specified that our services are open to persons having the legal capacity to contract under the applicable law. In particular minors are not authorized to have access to our online sales services. Only the French text of these conditions of sale will prevail. Translations into other languages are for information only. If a provision hereof is considered null by a competent court, this nullity will not affect the other provisions which will retain all their effects. Failure to exercise a right recognized herein does not constitute a waiver thereof.